Cart  
Subtotal: 0
View Cart

   Search  

   Shop  
   Accessories   
   Foundations   
   Frames   
   Memory Foam 1000   
   Memory Foam 2000   
   Memory Foam Pillow Top   

Return Policy  

30-Day Trial for your new mattress:
We want to make buying a MemoryFoamBeds.com Sleep System or mattress an easy decision. Order today and sleep on it for 30 nights*.

Because of their unique pressure-relieving properties, the MemoryFoamBeds.com family of sleep surfaces may require a short adjustment period while your body grows accustomed to a revolutionary new way of sleeping. If at any time during that trial period you decide that you would like to return it, you may do so and receive a full refund. You are responsible for all costs to ship it back to us. Simply call our customer service department toll free 1-800-887-9182 for Instructions on how to return your purchase for a refund. (**Less Shipping, Handling**)

When does the trial start?

The 30-day trial offer starts when your mattress is delivered. It is available only on mattress purchases and products purchased as part of a sleep system.

If an order is cancelled after it has already shipped, or in the case of a refusal, the customer will be responsible for any and all freight charges. This includes the original freight cost to the customer, as well as the cost of the return to our warehouse.

This sleep trial ONLY applies to MemoryFoamBeds.com.

Should you decide to return your mattress, you will need to purchase a mattress box to return the mattress, since the mattresses we sell have to be compressed and rolled and wrapped very tightly in order to be small enough to ship via UPS. Call our customer service at 1-800-887-9182 to start the return process. Your refund will be applied in the same form as the initial payment was received. The customer is required to pay the return shipping.

In addition to our existing Return Policy, you may now choose to simply donate your mattress to a local charity where you live. Get a receipt from the charity. (The charity must be a registered non-profit, 501-C3 such as Good Will, The Salvation Army, a hospice, church, etc.) We will deduct $150 from your refund and credit back the balance as soon as we receive the receipt.

We offer this guarantee so you, the consumer, can feel confident about purchasing our quality products.

Electrical Adjustable bases, bed frames, pillows, cushions, sheets, custom size beds, and accessories cannot be returned.

What happens after 30 days?
We offer one of the longest warranties in the business, a 20 year limited warranty. It's a reflection of our commitment to quality and product integrity. For additional information on our warranty please call our Customer Service Department toll free 1-800-887-9182.
MemoryFoamBeds.com, 790 South Road, Poughkeepsie, NY 12601


memory foam beds   Terms Of Use  Privacy Statement